Professional Staff Training & Workplace Excellence
The Professional Banker: Ethics, Conduct & Image
The Professional Banker: Ethics, Conduct & Image is a course in Banking Staff Excellence Academy. 10 lessons covering What Professional Excellence Means at the Counter; The Banker-Customer Relationship and Your Legal Duties; Banking Ethics and the Lines You Never Cross.
10 published lessons · Online learning · Part of Learn & Grow
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What this course covers
- What Professional Excellence Means at the Counter · 15 min
- The Banker-Customer Relationship and Your Legal Duties · 15 min
- Banking Ethics and the Lines You Never Cross · 15 min
- Integrity Under Pressure and the Real Dilemmas Bankers Face · 15 min
- Professional Image, Dress, and Conduct on the Floor · 15 min
- Handling Money You Can See but Must Never Touch · 15 min
- Conflicts of Interest and Staff Account Rules · 15 min
- Customer Confidentiality: What You Can Never Share · 15 min
- Your Conduct Online and the Bank's Name · 15 min
- Building a Personal Reputation That Promotes You · 15 min
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This course belongs to Banking Staff Excellence Academy. Explore the full academy to see the other courses in this learning path.
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