Professional Staff Training & Workplace Excellence
Patient Communication & Bedside Manner
Patient Communication & Bedside Manner is a course in Hospital & Healthcare Staff Excellence Academy. 10 lessons covering The First 60 Seconds: Setting the Tone With a Patient; Explaining Without Frightening: Communicating Difficult Information; Active Listening in a Healthcare Setting.
10 published lessons · Online learning · Part of Learn & Grow
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What this course covers
- The First 60 Seconds: Setting the Tone With a Patient · 15 min
- Explaining Without Frightening: Communicating Difficult Information · 15 min
- Active Listening in a Healthcare Setting · 15 min
- Communicating With Anxious or Frightened Patients · 15 min
- Cultural and Religious Sensitivity in Nigerian Healthcare · 15 min
- Communicating With Children and Elderly Patients · 15 min
- Language Barriers: Practical Strategies · 15 min
- Delivering Bad News: What Staff Can and Cannot Say · 15 min
- Non-Verbal Communication: Body Language at the Bedside · 15 min
- Module Capstone: The Patient Communication Script Bank · 20 min
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