Professional Staff Training & Workplace Excellence
Service Excellence, Continuous Improvement & Career Growth
Service Excellence, Continuous Improvement & Career Growth is a course in Hospital & Healthcare Staff Excellence Academy. 10 lessons covering Going Beyond Adequate: What Service Excellence Actually Means; Anticipating Needs Before They're Voiced; Turning a Negative Experience Into a Positive One: Service Recovery.
10 published lessons · Online learning · Part of Learn & Grow
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What this course covers
- Going Beyond Adequate: What Service Excellence Actually Means · 15 min
- Anticipating Needs Before They're Voiced · 15 min
- Turning a Negative Experience Into a Positive One: Service Recovery · 15 min
- Building a Reputation for Reliability Among Your Colleagues · 15 min
- Continuous Learning: Staying Current in a Changing Field · 15 min
- Seeking and Using Feedback for Your Own Growth · 15 min
- Setting Personal Standards Higher Than the Minimum Required · 15 min
- Career Growth Within Healthcare Support Roles · 15 min
- Becoming a Positive Influence on Team Culture · 15 min
- Final Capstone: Your Complete Healthcare Staff Excellence Playbook · 20 min
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This course belongs to Hospital & Healthcare Staff Excellence Academy. Explore the full academy to see the other courses in this learning path.
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