Professional Staff Training & Workplace Excellence
Legal, Regulatory Compliance & Ethical Conduct
Legal, Regulatory Compliance & Ethical Conduct is a course in Insurance Operations Staff Excellence Academy. 10 lessons covering NAICOM — Role, Licensing Framework, and What Operations Staff Must Know; Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) Obligations in Insurance Operations; Know Your Customer (KYC) Procedures and Suspicious Transaction Awareness.
10 published lessons · Online learning · Part of Learn & Grow
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What this course covers
- NAICOM — Role, Licensing Framework, and What Operations Staff Must Know · 15 min
- Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) Obligations in Insurance Operations · 15 min
- Know Your Customer (KYC) Procedures and Suspicious Transaction Awareness · 15 min
- NDPR/NDPA Data Privacy Compliance — Practical Application for Insurance Operations Staff · 15 min
- Consumer Protection Principles in Nigerian Insurance — Rights and Fair Treatment · 15 min
- Formal Complaints Handling and Regulatory Escalation Pathways · 15 min
- Financial Transparency and Anti-Corruption — Ethical Conduct in Premium and Claims Handling · 15 min
- Record-Keeping and Audit-Readiness for Regulatory Inspection · 15 min
- Whistleblowing and Ethical Escalation — Speaking Up Without Fear · 15 min
- Building Your Legal, Regulatory and Ethical Compliance Charter · 20 min
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This course belongs to Insurance Operations Staff Excellence Academy. Explore the full academy to see the other courses in this learning path.
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