Business, Marketing & Digital Income
After the Sale — Retention, Upsell, and Referrals
After the Sale — Retention, Upsell, and Referrals is a course in Sales Mastery: From Cold to Closed. 10 lessons covering Why Retention Is the Most Profitable Sales Strategy; Building a Client Success Habit; Identifying and Activating Upsell Opportunities.
10 published lessons · Online learning · Part of Learn & Grow
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What this course covers
- Why Retention Is the Most Profitable Sales Strategy · 13 min
- Building a Client Success Habit · 12 min
- Identifying and Activating Upsell Opportunities · 13 min
- The Art of the Cross-Sell · 12 min
- Asking for Referrals — The Right Way · 14 min
- Building a Referral Network Beyond Individual Clients · 13 min
- Renewal Conversations That Never Feel Like Sales Pitches · 13 min
- Handling Client Complaints Without Losing the Relationship · 13 min
- Measuring and Growing the Client Relationship Over Time · 12 min
- Turning Clients Into Brand Ambassadors · 14 min
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This course belongs to Sales Mastery: From Cold to Closed. Explore the full academy to see the other courses in this learning path.
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