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Professional Staff Training & Workplace Excellence

FMCG & Retail Sector Professional Excellence Academy

A comprehensive training programme for Nigerian FMCG and retail teams, covering the supply chain, customer service, inventory and loss prevention, POS and cash integrity, merchandising, vendor coordination, complaint handling, teamwork, safety, compliance, and career growth. Recommended Core Path: complete Modules 1–4 first for retail and FMCG foundations, customer care, stock handling, and daily operational discipline. Continue through Modules 5–7 for merchandising, sales support, complaint handling, teamwork, and quality control. Modules 8–10 are the advanced path for leadership, compliance, performance, and service excellence.

0 published lessons · Online learning · Part of Learn & Grow

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Academy lesson outline

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